The second-hand marketplace Shoppers Express Anger Over Size Updates

Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.

This online marketplace has altered its measurement guidelines for female and kids' apparel without notifying all users about the change.

Social Media Response

Numerous buyers and vendors are posting online stating that platform listings now display a different size category versus the original listing as a result of the reclassification.

The platform stated the updated approach better aligns with comparable marketplaces.

They have suggested members to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.

Sizing System Modifications

Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.

The revised method features a letter with a size spectrum such as S/UK 8-10.

In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.

User Stories

Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

A different member, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as measurements 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she explained.

Required Changes

A different user, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.

Service Background

The app has more than 100 million members, including 18 million in the UK.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: previously, the platform withdrew an update to its shipping options due to shopper criticism.

Jessica Jackson
Jessica Jackson

A Scottish historian and cultural enthusiast with a passion for sharing untold stories and traditions from the Highlands and beyond.